Money The hypocrisy of a Tim Hortons: a business built on coffee breaks

13:37  09 january  2018
13:37  09 january  2018 Source:   macleans.ca

Theft charge laid after Tim Hortons donation box rip-off

  Theft charge laid after Tim Hortons donation box rip-off According to Lorraine Jackson, manager at the Tim Hortons at Walker Road and Division Road, a man entered at about 5 a.m. Saturday, took out some small pliers, "and started plying away on the chain," that secured the box to the counter. It took him several minutes to cut the chain, she said. Then he brought the box into the bathroom where he apparently emptied it and then brought it back to the counter. Early on in this incident, staff called police.“And luckily police arrived quickly,” she said. She didn’t know how much was in the box.Police said they arrived to find the man back in the bathroom, hiding in a stall.

If all Canadians lost their paid breaks , like some workers at a Tim Hortons in Ontario, what would be left of the once iconic company?

Tim Hortons needs better stores, better media coverage, better coffee —and less fighting with franchisees. READ: The hypocrisy of Tim Hortons , a business built on coffee breaks .

a man standing in front of a store: Stephen Harper works behind the counter during a campaign stop at a Tim Hortons in Dieppe, N.B., April 1, 2011. Canadians went to the polls in a federal election May 2. (Chris Wattie/Reuters)© Used with permission of / © Rogers Media Inc. 2018. Stephen Harper works behind the counter during a campaign stop at a Tim Hortons in Dieppe, N.B., April 1, 2011. Canadians went to the polls in a federal election May 2. (Chris Wattie/Reuters)

Security guard Luke Tremblay is on his lunch break at a Tim Hortons in downtown Ottawa, ordering a chicken wrap and small carton of chocolate milk. He gets two other 15-minute breaks during each of his shifts, when he often comes back to this same house of habitual hot beverages, fashioned with its iconic brownness.

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Tim Hortons heirs cut paid breaks and worker benefits after minimum wage hike, employees say

  Tim Hortons heirs cut paid breaks and worker benefits after minimum wage hike, employees say Employees at a Tim Hortons franchise owned by the children of the chain's founders say they're losing paid breaks and other benefits in response to Ontario's minimum wage hike.RYAAY

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@ TimHortons # TimHortons . The hypocrisy of Tim Hortons , a business built on coffee breaks . In a fight over minimum wage at Tim Hortons , the worker loses.

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“If you’re jammed on an issue, by coming here, the coffee or fresh air, it gives you a fresh perspective,” says another customer, a federal civil servant who drinks black coffee on his breaks. “I feel refreshed,” says his colleague. “When I hit work again, it’s almost like a new day.”

Tim Hortons depends on Canadians taking breaks, as workers pause from filing documents, doing construction or other daily toils to get caffeinated. So when a franchise in Cobourg, Ont., eliminated 15-minute paid breaks for its employees, the move, if not uncalled for, was certainly hypocritical.

In a fight over minimum wage at Tim Hortons, the worker loses

  In a fight over minimum wage at Tim Hortons, the worker loses With both Tim Hortons franchisees and the company’s head office refusing to absorb the costs of higher wages, front-line workers are paying the price by having their benefits cut.

Canada. The hypocrisy of Tim Hortons , a business built on coffee breaks . If all Canadians lost their paid breaks , like some workers at a Tim Hortons in Ontario, what would be left of the once iconic company?

Welcome to Tim Hortons . Our Always Fresh Coffee , hot beverages, cold beverages and many quick meal options will hit the spot any time of day. Timhortons .com corporate tim horton children's foundation.

Owned by the children of the Tims co-founders, the franchise argues it must cut costs to compensate for Ontario’s increase in minimum wage, which jumped from $11.60 to $14.00 this year. But the owners are slashing the very type of respites that drive their business, and some Canadians are deciding they won’t roll up the rim to win as long as the workers are rolling up their sleeves to lose.

“The whole business model is based on having a moment in your day when you can sit for a second, have a coffee,” says member of Parliament Nathan Cullen, critic for ethics for the NDP. “If all the companies that employ the customers of Tim Hortons did the same thing that Tim Hortons is doing, Tim Hortons would probably be out of business.” The labour change, he says, “seems like a cruel decision, quite vindictive on their part.” He adds, “it doesn’t seem very wholesome.”

READ MORE: In a fight over minimum wage at Tim Hortons, the worker loses

By the numbers: How much will the minimum wage hike cost Tim Hortons?

  By the numbers: How much will the minimum wage hike cost Tim Hortons? The Great White North Franchisee Association says the minimum wage increase will cost the average Tim Hortons franchise $243,889.10 a year Here’s a closer look at the numbers provided by the association, which says on its website it represents 50 per cent of the Tim Hortons chain in Canada. The figure is based on a minimum wage increase of $2.40 an hour The calculation assumes the $2.40 increase will be applied to every worker’s salary. Only employees who were making the previous minimum wage, $11.60 an hour, are legally entitled to the new rate, $14. Some businesses have said the higher rate will inflate their entire payroll because they want to maintain pay differentials between newer hires and more senior staff. The $2.40 rate is bumped up to $3.35 an hour when other costs are factored in. GWNFA says this figure includes Canadian Pension Plan, Employment Insurance, Employee Health tax, workers’ compensation premiums, training costs, sick leave, and increased vacation pay. Increased vacation pay introduced by Bill 148 will only impact workers who have been with a company for five years or more. They will now be entitled to three weeks leave. Average number of employees at a Tim Hortons store: 35 Average increased cost for one full-time employee: $6,968.26 Divided by the hourly cost increase (of $3.35) per employee and a 52-week year, this figure suggests Tim Hortons employees work a 40-hour week.

Tim Hortons Inc. (known internationally as Tim Hortons Cafe and Bake Shop, colloquially and corporately known as Timmys, Timmies , Timmy , or Tims )

Browse all Tim Hortons for great-tasting, freshly-brewed coffee . Try our lattes, cappuccinos, espresso, hot chocolate and tea. Tim Hortons 4982 Locations. Canada(4257).

Miles Gilbert Horton, also known as Tim, founded what would become a multi-billion dollar company in 1964 with his business partner Ronald Joyce, who is now worth $1.4 billion according to Forbes. Two of their children got married, Jeri-Lynn Horton-Joyce and Ron Joyce Jr., who own the controversial franchise in Cobourg. Despite the family wealth, they wrote a letter that was leaked to social media telling employees they will lose their paid breaks and will need to start paying for 50 to 75 per cent of their health and dental benefits.

“We apologize for these changes,” reads the letter from the owners, as posted on Facebook. They may reverse the changes depending on “costs of the future,” but for now they blame “lack of assistance from our Head Office and the government.”

The franchise owners could not be reached for comment, and the Tim Hortons corporate office told the CBC it is not responsible for employee matters of privately-owned franchises. Owners could argue that Ontarian franchises need to make cuts in order to keep prices low. Even without paying for breaks, they will still pay minimum wage employees about $12 more per eight-hour shift than in 2017.

Patrons boycott Tim's over employee treatment

  Patrons boycott Tim's over employee treatment Patrons boycott Tim's over employee treatment"No one has ever seen me without a Tim Hortons cup in my hand," said the in-house trade union counsel.

Tim Hortons sells itself as a basic coffee shop committed to middle and lower economic class communities through charitable summer camps and child hockey leagues, but that image may be fading. “Tim Hortons uses Canadian values as a marketing tool,” tweeted the federal NDP on Thursday. A petition to boycott Tim Horton’s is circulating on social media, with supporters including Alexander Being in Windsor, Ont. “We’ve been told we live in a meritocracy,” he says. “It’s turning out more and more, a large chunk of us work [and] still stay poor.” (A Maclean’s poll late last year found that McDonald’s is now Canadians’ favourite coffee chain, and Tim Hortons was fourth.)

Nathan Cullen says executives should take wage cuts, not the front line: “Tim Hortons CEOs will earn more by 11 o’clock in the morning on Jan. 2 than most of their employees will earn all year.”

By 11 o’clock in the morning, many Canadians take a break to the benefit of Tim Hortons. Even the Timbits hockey league depends on breaks for support; at professional hockey games, the Timbits scrimmage during intermissions.

MORE ABOUT TIM HORTONS:

  • In a fight over minimum wage at Tim Hortons, the worker loses
  • Tim Hortons franchises owned by co-founders’ children cut benefits, paid breaks
  • Coffee Taste Test: Tim Hortons vs. McDonald’s
  • The results are in: Tim Hortons is no longer Canada’s favourite coffee shop
  • Good enough to tweet?
  • Can Tim Hortons thrive without its Canadian crutch?
  • Tim Hortons parent company to buy Popeyes
  • Alberta man fights off cougar at Tim Hortons

Tim Hortons’ most important contribution to Canada’s psyche .
No doubt the offspring of the Tim Hortons business empire regret their clumsy attempt to make themselves just a little bit richer. After years of the coffee chain being feted as some sort of national icon, its heirs managed to erase much of that goodwill faster than you can pick up a drive-thru double-double, and in the process solidify support for the province’s controversial hike in the minimum wage.

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